General
How do I apply for a merchant account on Paywint?
Applying for a merchant account on Paywint is simple and quick. To start accepting payments from your customers, follow these steps: Open the Paywint app and go to your Profile. Complete the KYC (personal verification) and KYB (business verification) ...
Why can’t I fund my wallet using a personal bank account?
Wallet funding is only supported through business bank accounts. Personal bank accounts are not eligible for adding funds to your Paywint wallet. If you attempt to fund using a personal account, the transaction will be declined. What should I do to ...
Why am I unable to withdraw funds to my card?
Withdrawals are only supported for debit cards. Credit cards cannot receive withdrawals through Paywint. If you attempt to withdraw to a credit card, the transaction will fail. Please ensure the card you are using is a valid debit card that supports ...
Why was I charged a fee for a failed transfer?
You may still be charged a processing fee even if a transfer fails because: This fee is an actual cost incurred by Paywint for processing the transfer attempt, even though the transfer was unsuccessful. When you submit a transfer request, the payment ...
What are Points in Paywint?
Points are a Paywint balance that you can use to make purchases from merchants who accept Paywint. Each 1 Point = 1 USD, and you can buy Points directly using your linked card.
What is a Paytag?
A Paytag is a unique identifier for a Paywint user, similar to a username. It’s how others can find you on Paywint to send payments, share invoices, or add you as a user. You can view your Paytag in your Profile.